Absolutely amazing service! My wife had a minor accident with our 2016 BMW 340 we were able to book an appointment right away to have our vehicle assessed then in for repairs a couple days later, once the new front bumper cover arrived. The repairs and paint job was flawless and the advisor was fantastic.
I strongly recommend this shop, INCREDIBLE!
Very impressed with the staff. This being my first accident in many years, I wasnât familiar with the entire process. The estimator explained everything to me and took me for a tour of their facility. Simply immaculate !
Not only was my vehicle repaired in a timely manner, I received a lifetime guarantee and was walked through what was repaired and replaced on my car.
Will use their services again if needed.
The work done on my car was excellent. JR and Gabriel went above and beyond to ensure that my paint correction was absolutely perfect. Communication and reassurance throughout this process was ongoing and sincerely appreciated . Their commitment and professionalism throughout this experience was top notch. I would not take my car anywhere else in the future.
I took my vehicle into Budds Collision to get some paint done by an insurance claim. I was unclear how to proceed because I am new to this claim process. Ian Tendijowki was my assessment coordinator and he made me feel comfortable right away. I am a new BMW owner but don't fit the typical mold for a BMW driver. That being said, Ian still made me comfortable and at home. He followed up with the Insurance company and made me aware of limitations, but informed me to call the insurance company myself and discuss the matter. After following his instructions, everything went smoothly. Ian looked after everything since I was out of town for the week and kept me in the loop. His customer service was excellent and I am grateful to have him as my advisor. in my humble opinion he went above and beyond for his customer. Thank you very much Ian
I will never know how good their repairs are. After standing at the reception desk for at least 5 minutes while the receptionist carried on a telephone conversation (business related) I finally left in frustration. The customer in front of you should always take priority. Poor customer service.