Great work, very sub standard customer service. I took my Ford F150 into Budd's for an estimate on May 15 and was told that it would take 4-5 days to get the parts in before they could start the work. After I gave them a deposit, they were not able to actually get the truck in until June 18 (34 days later). I was then told it would be a week to finish. 10 days later it was finally finished. When I went to pick it up, a Budd's employee backed my truck into another car and scrapped up the freshly painted bumper. Therefore, I had to take it back again a few days later to get the bumper re-done. Not once did I receive a phone call to tell me the progress or even that the truck was completed. I had to follow up at every turn with them. The work they did was very good, and the truck was beautifully detailed after each trip. However, I feel that unless you have a BMW or Range Rover their customer service needs some serious attention.
Picked my BMW Yesterday from Budd's Collision. I was very happy with the service and repair work. I dealt with J R Martino and Nicole and they provided the timely service and answered any questions I had.
I been Budd's customer from last 20 years but this is the first time i had to deal with Budd's collision. I will be happy to recommend anyone to Budd's Collision
Recommend to anyone is need of car repairs! Buddâs repaired my 2014 335 in their original estimated time and the workmanship was flawless. They came strongly recommended from my insurance company. I can see why. Thanks Buddâs
Outstanding Customer Service and Workmanship on the repair of a large scratch on the hood of my Range Rover Sport. Dropped the car off in the morning and picked it up in the afternoon looking like new! Highly recommend!
Fantastic service at a world class facility. The staff was great to work with and the processed my claim with no effort on my end. My M3 was valeted back to me in showroom condition.
Thanks Budds Collision,