Update: Based on the review got a call and had an excellent conversation that I highly appreciate. Got a time slot booked to take the car in. Will update the rating once the work is done.
How long does it take to provide an estimate on some body work? It had been full 2 weeks and not even a single update - even if the update said that they are working on it. Terrible...sent a followup email and left a message today on VM.
Unfortunately our 1 year old vehicle was backed into in a parking lot a few weeks back. Being that I am extremely particular and OCD when it comes to the condition of our cars, i was pretty upset. I decided to use Budds Collision as I had heard great things through various forums and word of mouth. I am very glad I did. The finished paintwork on our car is outstanding. The metallic blue matches perfectly. I am very happy with the result and definitely would not hesitate to use them again!
My Mini convertible had the back window shatter and we learned we had to replace the entire lid, not possible to just replace the window. There were no spare lids in North America. Patrick took great care of us. He communicated all progress on what was happening during the entire situation. When we picked it up we asked about leak test, he had taken care of that, plus that day was a wicked rain storm and he had them take the car out for a test drive. We have had to use Budd's Collision before and they are professional and thorough. They really get the car back to new as soon as possible, thanks for everything Patrick.
Had an insurance incident, brought mt vehicle here and dealt with Juan. Very professional and kept me informed on the process all the way through. Was very impressed. When I picked up my car they also went the extra mile to detail it! Would recommend this collision center to anyone in the area!