Customer Reviews

I had my car repaired at Budds’ Collision services in Oakville. The process took quite a long time, I understand that the order of parts from Tesla was long but once they received the parts, it still took about 25 days to repair. I don’t think they work on my car everyday, so my car must’ve been left sitting in their garage for days without anyone touching it. The long wait gave us stress for just having one car between two of us which never happened to us before. It was inconvenient and very troublesome. We’re losing flexibility and freedom. Even though our insurance company arranged a rental car for us, we’ve been driving Tesla since 2019, we are so used to the technology of Tesla offering and we can’t drive a standard car any more. It’s so sad! Other than that, Budds’ have wonderful staff like Jaclyn and Erica, they are superb customers service representatives. Every time when I called, they are very helpful and friendly. The female adjuster was quite professional as well when we first met but she must be swamped, it’s because she didn’t have time to acknowledge my calls and email. I feel sorry for her. Our car was repaired perfectly and beautifully, we’re quite happy with the job. There’s one thing that I don’t like is: my car didn’t get washed or cleaned. I found bird poops (purple colour) which I mistakenly thought is paint on the driver side. Most of the repair garage would have done a wash after a major repair. Maybe I would recommend this company to others for their repair work if they don’t mind to wait a bit longer since it’s a job well done!

I came in for a collision repair after someone backed into my car. I heard good things about Budds collision but im always sceptical with someone working on my car. The staff was very nice and welcoming. I spoke with Liana and she was very quick and helpful with explaining what will be done in great detail and over delivered on the timeline. I was worried with the colour of my car not being able to be matched 100% but once i saw the car i was shocked. It was as if it came out of the factory. Panel gaps were perfect. Paint matched exactly. No difference in finish. I am truly surprised how good of a job they done. I will 100000% recommend any body work and repairs to be done through them and you wont be disappointed. Thank you Liana and staff for being so kind and professional. And thank you to the technicians for their amazing skill.

Had someone back into the door of the car. Budds' was great to deal with from start to finish, and took good care of the car while it was in the shop. I had read online that read was hard to match and have had issues with other body shops in the past. Overall, very pleased with the work, and would reach out to Wesley for any additional work in the future.

My experience for the work done on my car was amazing. The service was of highest professional level, the work quality was excellent. Really a very high class job. Thank you very much Budds team.