Customer Reviews

Needed an outside mirror cap replaced after it cracked. This is an easy do it yourself repair. Called Budd's Subaru and it is a $15 part that comes unpainted, but prepped for paint. They estimated $80-$100 to paint. Dropped by Budd's collision quick estimated - damaged part not looked at - "about 100 bucks". Bought the replace part from Budd's Subaru and took it to Budd's collision for paint and the quote (part not viewed) was $190. I did not bother to debate it, as I originally expecting Budd's to be $$$$$. To be fair I expect that Budd's does good work, but I also feel they want insurance claim work. I maybe should have had their dealership call for a quote, so it was on their time and firm number (so 3 stars). Would like to be Budd's loyal, as I own 3 vehicles that Budd's carries the brand dealership locally. A quick Google for recommendations, an online quote, a 10 minute drive, and the parts is being painted in the Subaru colour match code for $99+ tax by another shop. When the part is done I'll do a review of that shop for those of us having small do it yourself jobs requiring paint.

Brought my car in for assessment and repair after it was hit in the parking lot. From the receptionist to the Damage Assessment Coordinator Juan Suarez, everyone was wonderful. The work was impeccable and the turn around time was quick. They took care of everything and I wholeheartedly recommend their services.

Excellent service before, during and after repair. Responsive and timely answers to questions. Car clean in and out on pick-up. Very satisfied! PATRICK was an excellent coordinator.

Professional, efficient process. Attention to detail. Great results. No issues. Juan Suarez answered all my questions and was great to deal with.

Juan was excellent!! He was very professional and was prompt in his communication to me about my vehicle repairs and updates both by phone and email. I was very impressed by the customer service I received from both Juan and Julie.